Customer service during the national holiday SEPTEMBER 28

 

Due to the national holiday on Monday, September28, 2026, Moser customer service will be available for you again from Tuesday, September 29, 2026. We will try to process all incoming orders and inquiries as soon as possible. Thank you for your understanding.

 

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How long does it take to make products from the configurator?

The time it takes to deliver personalised drinkware collections is about 1-3 weeks depending on the current workload of our production workshops and our engravers. For the Diva vase, the production time is 4-6 weeks, and 2-3 months for the Spheres vase. However, if you require your piece with a shorter deadline, we ask that you please contact our customer service. We’ll do our best to accommodate your needs.


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